CLM Implementation and Company-Wide Rollout
Client
A consumer products company buying its first CLM, working directly with the General Counsel.
Challenge
Nobody in-house could run the implementation. Legacy contracts were scattered, the platform needed building from scratch, and the rollout had to reach every team, not just legal.
Approach
TuckHaus led the implementation end to end. We gathered and organized the contract history, configured templates and workflows, and oversaw the integration with Ramp. We worked with IT on access and technical requirements, wrote the operating documentation, and trained each business team as the platform rolled out department by department.
Technology
- CLM platform
- Ramp
Outcome
Live on a configured CLM with its contract history loaded, a working Ramp integration, and trained users across the business. Contract review cycle time dropped 40%, and the team owns the documentation going forward.
Practice: Process Development